Holland Auto Repair

Thank you so much, Linda, for your continued trust and kind words! We’re delighted to welcome you back to Maplewood Auto and truly appreciate your recognition of our team’s respect and kindness. If you ever need assistance, please don’t hesitate to reach out at 616-392-4936. We look forward to serving you again!

Thank you for bringing this to our attention. We sincerely apologize for your experience and for the frustration this situation caused. After reviewing your concerns, we agree that this was not handled correctly. If a customer has a concern related to work we previously performed, there should not be a charge simply to inspect and verify that work. Our goal is always to stand behind our services and ensure our customers feel heard and supported. We appreciate you sharing your feedback, as it gives us an opportunity to reinforce our procedures and provide additional training to our team to ensure situations like this are handled appropriately in the future. While we’re disappointed that we fell short of your expectations, we are grateful for the chance to learn from this experience and improve. Thank you again for your honest feedback, and we wish you safe travels moving forward.

Thank you, FRdistiller, for your fantastic 5-star review! We’re thrilled to hear that our knowledgeable technicians and competitive pricing have made such a positive impression. At Maplewood Auto Inc., we strive to provide top-quality service to every customer. We appreciate your support and look forward to assisting you again in the future! If you ever need us, feel free to call at 616-392-4936.

We appreciate you taking the time to share your experience and are glad to hear our staff treated you well. We work incredibly hard to provide excellent customer service. We understand your frustration regarding the repair estimates and pricing. Our quotes reflect not only the cost of parts, labor, warranty coverage, and the use of OEM or recommended components whenever applicable. We also recognize that some customers are comfortable tackling repairs themselves, and we respect that you were able to complete the oil cooler replacement on your own. Our goal is always to provide transparent recommendations and reliable service so customers can make the decision that works best for them. We value your feedback and will take it into consideration as we continue improving our communication and customer experience.

Thank you, Dale, for your kind words and 5-star rating! We're thrilled to hear you found our team at Maplewood Auto Inc. to be friendly, competent, caring, reliable, and trustworthy. We truly appreciate your trust and look forward to continuing to provide excellent service whenever you need us. If you ever have any questions or need assistance, please don't hesitate to call us at 616-392-4936.

Loralyn, thank you for the 5-star review and for choosing Maplewood Auto Inc.. We’re glad our team was able to keep you well informed throughout your visit and provide a smooth experience. Clear communication and dependable service are what we strive for every day, and we truly appreciate your trust. We look forward to helping you again whenever you need us!

Thank you so much, Anthony, for your 5-star rating and kind support! We’re glad to hear you had a positive experience with Maplewood Auto Inc. If you need any further assistance, feel free to contact us at 616-392-4936. We look forward to serving you again!