I can’t say enough good things about Maplewood Auto. From start to finish, their service, communication, and attention to detail were outstanding. I brought my 2017 F-150 in after a Ford dealership told me it needed extensive cam phaser and timing work — a repair that would have cost well over $5,000. Maplewood didn’t just accept that diagnosis. They took the time to properly investigate, ran oil pressure diagnostics, let the truck sit overnight, and had multiple technicians listen to it on cold start. Instead of tearing the engine apart unnecessarily, they correctly identified the issue as a starter not disengaging. Replacing the starter completely resolved the problem, and my truck now starts quietly like it should. They literally saved me thousands of dollars by doing real diagnostics instead of guessing. They explained everything clearly, never pressured me, and treated my truck like it was their own. This is the kind of honest, skilled shop that’s hard to find anymore. Maplewood Auto has absolutely earned my trust and all of my future business.
Thank you so much for the review, John! We pride ourselves on providing exceptional service, communication, and attention to detail for every customer. We understand the importance of proper diagnostics and are glad we were able to identify the issue with your truck without unnecessary repairs. It's fantastic to hear that we have earned your trust, and we look forward to working with you again. Drive safely!
- Maplewood Auto Inc