5

detailed inspection, great insights and feedback, very factual describing the status of the vehicle. Not pushing repairs, a rare treat. My vehicle always will go there.

5

Changed the timing belt on my Subaru in a timely manner

Thank you, Gabe, for your 5-star review! We’re glad to hear that your Subaru’s timing belt was changed promptly and to your satisfaction. At Maplewood Auto Inc., we strive to provide timely and reliable service to all our customers. If you need any further assistance, please don’t hesitate to call us at 616-392-4936. We appreciate your trust and look forward to serving you again!

- Maplewood Auto Inc
5

Elizabeth was fantastic! Gave me updates and explained everything! Definitely will be using your services if I need help with my car again!!

Hey Devon, we're thrilled to hear that Elizabeth provided excellent communication and kept you informed throughout the process. Delivering clear explanations, honest automotive advice, and outstanding customer service is something our team takes great pride in. We truly appreciate your trust in us for your vehicle repair and maintenance needs and look forward to being here whenever you need reliable automotive service in the future.

- Maplewood Auto Inc
5

Thank you so much, Jenny, for your 5-star review! We’re thrilled to hear about your positive experience with Maplewood Auto Inc. in Holland, MI. If you ever need assistance or have any questions, please don’t hesitate to give us a call at 616-392-4936. We look forward to serving you again!

- Maplewood Auto Inc
5

Great place to get your work done on your vehicle.

5

I have just returned to Maplewood Auto after a two year span where I got a free oil change on my new car. I appreciate all of the folks at Maplewood for treating me with respect and kindness.

Thank you so much, Linda, for your continued trust and kind words! We’re delighted to welcome you back to Maplewood Auto and truly appreciate your recognition of our team’s respect and kindness. If you ever need assistance, please don’t hesitate to reach out at 616-392-4936. We look forward to serving you again!

- Maplewood Auto Inc
1

I went to have an inspection done and shortly there afterwards my car felt different when driving. I called and explained the situation and they wanted to charge me again to have it looked at. I took it elsewhere and was able to find what the issue was without paying an arm and a leg. All these people care about is money!

Thank you for bringing this to our attention. We sincerely apologize for your experience and for the frustration this situation caused. After reviewing your concerns, we agree that this was not handled correctly. If a customer has a concern related to work we previously performed, there should not be a charge simply to inspect and verify that work. Our goal is always to stand behind our services and ensure our customers feel heard and supported. We appreciate you sharing your feedback, as it gives us an opportunity to reinforce our procedures and provide additional training to our team to ensure situations like this are handled appropriately in the future. While we’re disappointed that we fell short of your expectations, we are grateful for the chance to learn from this experience and improve. Thank you again for your honest feedback, and we wish you safe travels moving forward.

- Maplewood Auto Inc
5

Best shop in Holland. Techs are very knowledgeable and pricing can’t be beat for the service you get.

Thank you, FRdistiller, for your fantastic 5-star review! We’re thrilled to hear that our knowledgeable technicians and competitive pricing have made such a positive impression. At Maplewood Auto Inc., we strive to provide top-quality service to every customer. We appreciate your support and look forward to assisting you again in the future! If you ever need us, feel free to call at 616-392-4936.

- Maplewood Auto Inc
2

This place upcharges like crazy. They charged me 1k to replace a belt tensioner and they were going to charge me $1700 to replace an easily accessible oil cooler and $500 to replace a $120 module in the fuse box. I ended up replacing the oil cooler myself, did it in about 5 hours as a lower level DIYer and it was $50 for an upgraded version of the part. For the prices they’re charging, I should be expecting gold plated bolts and a fully detailed car at the end of it. The only reason I gave 2 stars is because they have a nice staff.

We appreciate you taking the time to share your experience and are glad to hear our staff treated you well. We work incredibly hard to provide excellent customer service. We understand your frustration regarding the repair estimates and pricing. Our quotes reflect not only the cost of parts, labor, warranty coverage, and the use of OEM or recommended components whenever applicable. We also recognize that some customers are comfortable tackling repairs themselves, and we respect that you were able to complete the oil cooler replacement on your own. Our goal is always to provide transparent recommendations and reliable service so customers can make the decision that works best for them. We value your feedback and will take it into consideration as we continue improving our communication and customer experience.

- Maplewood Auto Inc
5

friendly, competent, caring, reliable, trustworthy

Thank you, Dale, for your kind words and 5-star rating! We're thrilled to hear you found our team at Maplewood Auto Inc. to be friendly, competent, caring, reliable, and trustworthy. We truly appreciate your trust and look forward to continuing to provide excellent service whenever you need us. If you ever have any questions or need assistance, please don't hesitate to call us at 616-392-4936.

- Maplewood Auto Inc
The Transparency in Coverage Rule requires group health plans to provide publicly accessible Machine-Readable Files regarding costs under the plans. Machine readable files for Maplewood Auto group health plans can be found at: https://www.anglehealth.com/machine-readable-files.
242 East 26th St Holland, MI 49423 (616) 392-4936
Maplewood Auto Inc is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Maplewood Auto Inc (616) 392-4936 if you have any issues in accessing any area of our website.