5

Always great service timely and informative. I always trust their service.

1

DISHONEST, SHADY. The people in the front are just as incompetent as the "technicians"(not mechanics). Not one of them knew a thing. Basically a shop full of receptionists. Brought my car in, and it left the shop in WORSE CONDITION. Reported to BBB Look at the 1 star reviews and go off those. ACTIONS SPEAK LOUDER THAN WORDS. This shop is all talk, and it's all dishonest. They can reply how they'd like to this, but it only further shows their dishonesty. Just be better, try following the golden rule, you might like it.

Chuck, we are truly sorry to hear that your experience with us was not a positive one. We take great pride in our highly trained and certified team and are saddened that this wasn't reflected during your visit. We would like to learn more about your specific situation to understand what went wrong and how we can resolve it. Please contact us directly at your convenience.

- Maplewood Auto Inc
1

Never gonna go back ever ..again!! I bought CV axle . For them to replace . But come back home it still the same. They Charge $250 and the axle still the same.

Tony, we're very sorry to hear about your experience. Unfortunately, we are unable to find you in our system with the information provided. To ensure the highest quality and to stand by the work we do, our policy is to only install parts that we supply. This allows us to guarantee the repair and offer a full warranty. If you'd like, we would be happy to take a look at your vehicle, properly diagnose the issue, and provide a quote to perform the repair with our own high-quality parts.

- Maplewood Auto Inc
5

Maplewood Auto is always top notch … hardworking, honest, and efficient. I’ll never go anywhere else!

Thank you so much for your kind review, Ruth! We are thrilled to hear that you had a great experience with us at Maplewood Auto. Our team takes pride in providing top-notch service to all our customers, and we are happy to have earned your trust and loyalty. We look forward to working with you again. Have a great day!

- Maplewood Auto Inc
5

5 stars is not enough for this place. If I could leave 20 I would. My son's car wouldn't start last Thursday. After dropping in a new battery it still wouldn't turn over. I suspected it might be the starter. The caveat to this review is that my kids were scheduled to take this vehicle up north for a camping trip on Thursday night. After a few calls from my wife (explaining our situation) Maplewood Auto would accept looking at our vehicle on 'short notice' and would do thier best to diagnose and repair the issue..but no promises. This was understood on our end considering the circumsances. The car was dropped off at 12:30pm, by 4:30pm the vehicle was diagnosed, repaired with a new starter and returned to us. I'll be honest, this was not expected on our end. Alot had to go right...the stars had to align....for a mechanic to accept a last minute appointment and repair an issue is just unheard of these days. This is not the norm and I wouldn't expect this to happen again. The way we were treated and the attention to detail from Maplewood Auto was beyond words. I can't recommend this company enough. My son's were able to leave Thursday afternoon as planned and make thier camping trip. In the event our vehicle is in need of repair again Maplewood Auto will be our ONLY CALL. Thank you Maplewood Auto for saving my son's trip and repairing his car is such a short notice. While this is the exception and not the norm our family truely appreciates going the extra mile!

Thank you so much for the kind review, John! We are glad to hear that we were able to accommodate you and your family's needs and get your son's car repaired in a timely manner. Our team at Maplewood Auto takes pride in going above and beyond for our customers, even in unexpected situations like this. We are thrilled to have exceeded your expectations, and we appreciate your trust in us. We will always be here to help with any future repairs or maintenance. Thank you for choosing Maplewood Auto!

- Maplewood Auto Inc
5

Like everyone, I hate putting money into my car. But, I always feel comfortable trusting Maplewood to take care my worries. The team has always been courteous, clearly communicating the problem and suggesting solutions. They have always been timely and respectful to me and my car.

4

Reliable. Consistent. Helping to keep a 20 year old vehicle with 300K miles on the road.

Thank you for taking the time to leave a review, Zachary! We are happy to hear that we have been able to help keep your 20-year-old vehicle with 300K miles on the road. Our team at Maplewood Auto takes pride in providing reliable and consistent service to our customers. We hope to see you again! Take care!

- Maplewood Auto Inc
5

Love this place! Helpful, fair, honest. As a single woman, I know I can trust their advice.

5

Staff was courteous and helpful. After my appointment I went back to ask some questions about the car and a very nice young women helped me understand instruments and showed me how they work.

Thank you for the 5-star review, Paula! The Maplewood Auto team was happy to assist with your automotive needs. We are always happy to answer any questions you may have and are glad you had a great experience. Our team looks forward to seeing you again! Have a great day!

- Maplewood Auto Inc
5

We were traveling from out of town and had a slow leak in our tire. called and they were so nice and helpful over the phone and got us right in. while we waited the staff was so nice to us and explained they patched the tire and we were on our way in less than 30 minutes ! Thank you for taking care of us!!! we appreciate your customer care.

Thank you so much for your kind words, Cheryl! We are thrilled to hear that our team at Maplewood Auto was able to provide you with prompt and friendly service during your visit. We understand the frustration of having a flat tire while traveling, and we are glad we could help fix the issue quickly for you. Safe travels!

- Maplewood Auto Inc
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